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Starlink resumes direct shipments to Lagos, opens new office

July 3, 2025

Starlink resumes direct shipments to Lagos, opens new office

Starlink resumes direct shipments to Lagos and other Nigerian cities, ending a seven-month suspension that began in November 2024.

The company also announced the opening of a new walk-in office in Victoria Island, Lagos. The move marks a renewed push to expand its presence in its largest market by subscriber base in Africa.

The reinstatement of direct hardware shipments began on Sunday, June 29, 2025, and means customers can now place orders for setup kits via Starlink’s official website or through approved third-party retailers within the country.

Before now, customers faced delays and limited access due to regulatory reviews and pending approval from the Nigerian Communications Commission (NCC) over pricing adjustments.

According to a Starlink representative, users in high-demand areas such as Lagos, Abuja, and Port Harcourt will now pay an additional ₦80,000 ($52.24) activation fee, bringing the total cost of the residential kit to ₦690,000 (approximately $455). This fee, the company explained, is to manage congestion in densely populated zones.

Cities outside Lagos, Abuja, and Port Harcourt are exempt from paying the activation fee. The standard monthly subscription remains at ₦57,000 (about $38), while the Starlink mini kit—a smaller, more portable device—retails for ₦318,000 (around $210).

The launch of a physical office marks a strategic shift for Starlink in Nigeria. With over 64,000 active users, it ranks as the country’s second-largest internet service provider (ISP) by subscriber base.

Starlink entered the Nigerian market in early 2023, initially operating out of Ivie House on Ajose Adeogun Street in Lagos. Since then, adoption has grown steadily, especially in rural and peri-urban areas where traditional broadband infrastructure is limited or unreliable.

The service’s ability to deliver high-speed, low-latency internet to remote regions has made it a vital tool in bridging Nigeria’s digital divide.

The country’s connectivity challenges—worsened by fiber vandalism, inconsistent power supply, and poor legacy infrastructure—make satellite internet an attractive alternative.

With regulatory bottlenecks now easing and local operations expanding, Starlink appears poised to deepen its footprint across Nigeria and use it as a launchpad for wider African expansion.

While the walk-in center on Victoria Island will primarily serve as an information and support hub, hardware purchases will continue to be processed through the website and approved retailers.

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