Wema Bank, one of Nigeria’s commercial banks, has removed and suspended up to seven fintech partners from its payment gateway platform, citing fraudulent activity.
The bank recently reported a loss of ₦685 million (~$595,000) due to fraud and forgery in 2023 and launched an anti-fraud campaign to protect customers from such activities.
The bank disclosed that fraudulent inflows into some wallet accounts have recently increased, and these wallets are managed by some of its fintech partners using the bank’s third-party wallet accounts.
Following an investigation and identification of the firms, the bank suspended four fintech firms from its platform and removed three for fraud. Additionally, audits and reviews of fintech partners’ processes to ensure they achieve the expected/desired results continue.
This demonstrates Wema Bank’s ongoing efforts to establish responsible partnerships, and regulatory procedures, and follow the Central Bank of Nigeria’s Know-Your-Customer guidelines.
The anti-fraud campaign seeks to raise awareness, educate, and provide customers with the information they require regarding fraudulent activity on their bank accounts.
Chief Audit Executive of Wema Bank
Oluwole Esomojumi, Chief Audit Executive, stated that the information provided will assist customers in detecting and staying ahead of fraudsters’ constantly evolving tactics.
“We are steps ahead on our end which is why we have taken time to investigate our fintech partners and those found culpable have been disengaged from our payment gateway platform,” Oluwole said.
The bank has reportedly increased the frequency of security checks and is committed to “rooting them out.”
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Wema Bank lost ₦685 million to fraud and forgery in 2023, while Access Bank lost ₦6.15 billion in the same year.
As Wema Bank tightens its fintech operations, e-payment transactions in Nigeria increased in the first quarter of 2024. The Nigeria Inter-Bank Settlement Systems (NIBSS) reported that electronic transactions increased by 89% to ₦234 trillion in Q1 2024, with consistent monthly growth.
Mobile money operators (MMOs) in Nigeria, such as OPay and PalmPay, saw a rise in transactions in Q1 2024, reaching ₦17.2 trillion.
Frequently Asked Questions
Who is the CEO of Wema Bank Nigeria?
Moruf Oseni is the CEO of Wema Bank Plc.
Which bank changed to Wema Bank?
Established on May 2, 1945, originally operating as a private limited liability company under the name Agbonmagbe Bank Limited, our institution traces its roots to the visionary Late Chief Mathew Adekoya Okupe.
Which app does Wema Bank use?
ALAT by Wema is Wema Bank’s fully Digital Banking Platform that allows you conduct all your banking transactions without ever having to visit any physical bank branches.
Who founded Wema Bank?
The bank was founded on May 2, 1945 as Agbonmagbe Bank by the Late Chief Mathew Adekoya Okupe. He set up the first branches of the bank which were in Ebute-metta, Sagamu, Abeokuta and Ijebu-Igbo.
What is the difference between Alat and Wema?
ALAT by Wema is Wema Bank’s fully Digital Banking Platform that allows you conduct all your banking transactions without ever having to visit any physical branch.7 Jun 2023